Frequently Asked Questions

How can you charge such a low price for your vacation packages?

We negotiate bulk rates for hotel rooms and attraction tickets through our partner companies that are significantly less than those available through other online booking websites. To receive this deeply discounted price, we simply ask that you spend a short time while vacationing previewing the vacation and travel products available to those who take part in this promotion. There is never any obligation other than your attendance.

What is your cancellation and reschedule policy?

You may cancel any package purchase without penalty within 15 days of initial purchase.

If you need to reschedule your reservation arrival date, you can do so without penalty anytime before 7 days prior to your scheduled arrival date. If you cancel within 7 days of your arrival date, intentionally mispresent the qualifications of the promotion, or do not show up for your reservation, your package price will be forfeited.

What are the qualifications for this promotion?

For each package, you can view qualifications for that offer by viewing the *Terms & Conditions

How can I book a package?

Choose your package and make a request online or call our booking department.

What is included in the All-Inclusive Plan?

The all-inclusive plan included with each package provides all meals and snacks, drinks (alcoholic and non-alcoholic), in-room minibar, tips & gratuities, entertainment, and more. Spa services/massage and some menu items at restaurants may incur additional charges.

How many people may travel on a single package?

Our packages are intended for a maximum of 2 adults and 2 children. Each package price includes 2 adults and 2 children 12 and under. Children 13-17 may be added for an additional fee, please contact us for details. Children over 17 are considered adults.

May I purchase a package for friends/family members traveling with me?

No group travel is allowed with our packages. Only one package per group of friends/family members may be purchased and a maximum of 2 adults per room is allowed.